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ACNC Launches ‘Self- Service’ Portal


Thursday, 7th November 2013 at 8:41 am
Staff Reporter
The charity regulator, the ACNC, has launched a self-service portal to allow charities to update their public information online.

Thursday, 7th November 2013
at 8:41 am
Staff Reporter


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ACNC Launches ‘Self- Service’ Portal
Thursday, 7th November 2013 at 8:41 am

The charity regulator, the ACNC, has launched a self-service portal to allow charities to update their public information online.

The Australian Charities and Not-for-profits Commission says it has launched the new portal, charity.acnc.gov.au as part of an ongoing commitment to reducing red tape for the charitable sector.

“Our aim is to reduce the burden of paperwork and save charities time by removing the need for unnecessary contact with us,” ACNC Commissioner Susan Pascoe AM  said.

“Registered organisations can log in to the portal at any time of the day and make basic changes to their information quickly and securely without filling in paper forms or even having to pick up the phone.”

The new portal allows charities to update their contact details, complete their Annual Information Statement, add or remove responsible persons, add trading names to their profile and upload or change governing documents.

"We are pleased to be able to give charities real-time control over the information that is available to the public about their organisation on the ACNC Register,” Pascoe said.

Those charities previously transferred from the Australian Taxation Office will also be able to request a certificate of registration from the ACNC through the portal.

“The certificate is a powerful tool that charities can put on display to communicate their integrity and good faith to the public when soliciting donations,” the Commissioner said.

All registered charities should have received their individual log-in details in a letter from the ACNC that also provided instructions for filling in the 2013 Annual Information Statement over the past two months.


Staff Reporter  |  Journalist  |  @ProBonoNews



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