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Call for Urgent Change to Govt Employment Services


1 August 2013 at 4:00 pm
Staff Reporter
Australia’s current system of employment services – Job Services Australia (JSA) – could work much more effectively for people who are experiencing social exclusion, homelessness, mental health issues, or drug and alcohol problems, according to a statement by four key national advisory organisations.

Staff Reporter | 1 August 2013 at 4:00 pm


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Call for Urgent Change to Govt Employment Services
1 August 2013 at 4:00 pm

Australia’s current system of employment services – Job Services Australia (JSA) – could work much more effectively for people who are experiencing social exclusion, homelessness, mental health issues, or drug and alcohol problems, according to a statement by four key national advisory organisations.

Four major bodies which report directly to the Prime Minister or to relevant Ministers – the Australian Social Inclusion Board, the Prime Minister’s Council on Homelessness, the National Mental Health Commission, and the Australian National Council on Drugs – have issued a statement calling on Governments and all political parties to recognise the pressing need to improve the effectiveness of current employment systems in place for people with complex needs.

Job Services Australia is the Federal Government’s employment services system that supports job seekers and employers and the providers are a mix of large, medium and small, for-profit and Not for Profit organisations.

The Statement is signed by the Chairs of the four bodies- Lin Hatfield Dodds (Australian Social Inclusion Board), Tony Nicholson (Prime Minister’s Council on Homelessness), Prof Allan Fels (National Mental Health Commission), and Dr John Herron (Australian National Council on Drugs).

“Employment is critically important for those who are experiencing alcohol, drug, mental health, homelessness and other social exclusion issues and can help people to successfully address and manage such problems,” the statement said.

“Effective employment services for the significant number of people affected by these issues can have real benefits for affected people, their families, the community, and the economy.

“Australians with multiple and complex needs want to and can make a contribution to their community and society by engaging in meaningful and durable work.

"Unfortunately, it can be very difficult for people dealing with these problems to find and keep work.

“For these groups of people there is a real need to develop a more effective, client-focused system of employment assistance that creates a more direct line of sight to an appropriate job."

The statement says that under the current arrangements, employment services are not well equipped to deal with the complex range of issues experienced by these clients.

“Directly utilising the specialist services from the homelessness, alcohol and other drugs, and mental health sectors to address unemployment for people with complex needs is a reform that would reduce the significant barriers to employment faced by people with complex needs.

“The Job Services Australia system is currently being reviewed before the next phase of the system is introduced in 2015. Now is the time for everyone, including the health, welfare and business sectors, to come together to provide a renewed employment assistance system that supports people with complex needs to be able to get and keep a decent job.”



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