Civil Voices
MEDIA, JOBS & RESOURCES FOR THE COMMON GOOD
NEWS  |  Corporate Engagement, Good Business

Business-NFP Partnership to Tackle Financial Hardship


Wednesday, 3rd December 2014 at 10:01 am
Lina Caneva, Editor
A new program is set to tackle financial hardship by working directly with businesses to identify vulnerable customers at the earliest stages of financial stress.

Wednesday, 3rd December 2014
at 10:01 am
Lina Caneva, Editor


0 Comments


FREE SOCIAL
SECTOR NEWS

 Print
Business-NFP Partnership to Tackle Financial Hardship
Wednesday, 3rd December 2014 at 10:01 am

A new program is set to tackle financial hardship by working directly with businesses to identify vulnerable customers at the earliest stages of financial stress.

Kildonan UnitingCare will deliver CareRing in partnership with a range of businesses, community agencies, the Victorian Government and Swinburne University of Technology.

The project, described as an Australian-first, aims to ‘triage’ financial issues and facilitate debt relief and payment plans, while also “screening for co-occurring issues that could be contributing to or compounding problems”.

Business partners such as Yarra Valley Water and ANZ can refer customers into CareRing – a centralised, coordinated point of contact whereby one phone call can connect people into a range of support services, without people having to go to multiple agencies.

Kildonan and Yarra Valley Water have been running a pilot of the program over the past six months, and will formally launch CareRing with a range of other participating corporates on December 9.

Kildonan CEO Stella Avramopoulos said the percentage of middle-class debt was on the rise as utility bills continued to escalate.

“Three years ago, 90 per cent of our clients were Centrelink customers – today it’s 70 per cent. So that means 30 per cent of people seeking our help have jobs or don’t qualify for government assistance – yet still can’t make ends meet.”

Avramopoulos said it was more important than ever to intervene early and provide families with holistic support, before issues take hold or escalate.

“Kildonan’s experience is that when an individual reaches out for help with financial issues, there are often several other issues at play – and getting the right help, early and easily – is vital,” Avramopoulos said.

The Centre for Social Impact (CSI) at Swinburne University has been commissioned by Kildonan UnitingCare to develop and implement the evaluation framework for the program.

Professor Jo Barraket, CSI Swinburne Director and project leader, said CareRing was an innovative upstream response to the needs of people experiencing financial stress.

“CSI Swinburne is happy to be partnering with Kildonan to develop a social impact measurement framework that supports learning from the initiative and helps grow its impacts over time,” Barraket said.


Lina Caneva  |  Editor |  @ProBonoNews

Lina Caneva has been a journalist for more than 35 years, and Editor of Pro Bono Australia News since it was founded in 2000.

FEATURED SUPPLIERS


Brennan IT helps not-for-profit (NFP) organisations drive gr...

Brennan IT

Fantastic digital management app for organisations deliverin...

Ateesa

NGO Recruitment is Australia’s not-for-profit sector recru...

NGO Recruitment

HLB Mann Judd is a specialist Accounting and Advisory firm t...

HLB Mann Judd

More Suppliers


YOU MAY ALSO LIKE

Victoria’s First Social Impact Bond To Address Homelessness

Lina Caneva

Thursday, 21st December 2017 at 8:00 am

Mixed Response as Victoria Moves on Renewable Energy Targets

Lina Caneva

Tuesday, 5th September 2017 at 4:04 pm

Legislation for Long Term Rental Agreements But Sector Sounds Warning

Lina Caneva

Tuesday, 22nd August 2017 at 4:00 pm

Victoria Cuts Disability Contracts with NFP Provider Lifestyle Solutions

Lina Caneva

Wednesday, 5th July 2017 at 4:56 pm

POPULAR

Luke Batty Foundation to Close as Rosie Batty Steps Down

Luke Michael

Monday, 19th February 2018 at 5:37 pm

Calls to Remove ‘Blanket Religious Exemptions’ for Faith-Based Charities

Luke Michael

Friday, 16th February 2018 at 2:35 pm

Sharp Decline in People Accessing Disability Support Pension

Luke Michael

Wednesday, 21st February 2018 at 4:59 pm

Employee-Led Mutual to Deliver NDIS Services in SA

Luke Michael

Monday, 19th February 2018 at 10:54 am

Write a Reply or Comment

Your email address will not be published. Required fields are marked *


c
pba inverse logo
Subscribe Twitter Facebook

The social sector's most essential news coverage. Delivered free to your inbox every Tuesday and Thursday morning.

You have Successfully Subscribed!