Guide to Giving
MEDIA, JOBS & RESOURCES FOR THE COMMON GOOD
NEWS  |  Corporate Engagement, Good Business

Business-NFP Partnership to Tackle Financial Hardship


Wednesday, 3rd December 2014 at 10:01 am
Lina Caneva, Editor
A new program is set to tackle financial hardship by working directly with businesses to identify vulnerable customers at the earliest stages of financial stress.

Wednesday, 3rd December 2014
at 10:01 am
Lina Caneva, Editor


0 Comments


FREE SOCIAL
SECTOR NEWS

 Print
Business-NFP Partnership to Tackle Financial Hardship
Wednesday, 3rd December 2014 at 10:01 am

A new program is set to tackle financial hardship by working directly with businesses to identify vulnerable customers at the earliest stages of financial stress.

Kildonan UnitingCare will deliver CareRing in partnership with a range of businesses, community agencies, the Victorian Government and Swinburne University of Technology.

The project, described as an Australian-first, aims to ‘triage’ financial issues and facilitate debt relief and payment plans, while also “screening for co-occurring issues that could be contributing to or compounding problems”.

Business partners such as Yarra Valley Water and ANZ can refer customers into CareRing – a centralised, coordinated point of contact whereby one phone call can connect people into a range of support services, without people having to go to multiple agencies.

Kildonan and Yarra Valley Water have been running a pilot of the program over the past six months, and will formally launch CareRing with a range of other participating corporates on December 9.

Kildonan CEO Stella Avramopoulos said the percentage of middle-class debt was on the rise as utility bills continued to escalate.

“Three years ago, 90 per cent of our clients were Centrelink customers – today it’s 70 per cent. So that means 30 per cent of people seeking our help have jobs or don’t qualify for government assistance – yet still can’t make ends meet.”

Avramopoulos said it was more important than ever to intervene early and provide families with holistic support, before issues take hold or escalate.

“Kildonan’s experience is that when an individual reaches out for help with financial issues, there are often several other issues at play – and getting the right help, early and easily – is vital,” Avramopoulos said.

The Centre for Social Impact (CSI) at Swinburne University has been commissioned by Kildonan UnitingCare to develop and implement the evaluation framework for the program.

Professor Jo Barraket, CSI Swinburne Director and project leader, said CareRing was an innovative upstream response to the needs of people experiencing financial stress.

“CSI Swinburne is happy to be partnering with Kildonan to develop a social impact measurement framework that supports learning from the initiative and helps grow its impacts over time,” Barraket said.


Lina Caneva  |  Editor |  @ProBonoNews

Lina Caneva has been a journalist for more than 35 years, and Editor of Pro Bono Australia News since it was founded in 2000.

Youth Affairs Committee Victoria

FEATURED SUPPLIERS


Helping the helpers fund their mission…...

FrontStream Pty Ltd (FrontStream AsiaPacific)

Yes we’re lawyers, but we do a lot more....

Moores

HLB Mann Judd is a specialist Accounting and Advisory firm t...

HLB Mann Judd

Brennan IT helps not-for-profit (NFP) organisations drive gr...

Brennan IT

More Suppliers


YOU MAY ALSO LIKE

Australian Organisations Score in the Top 10 Per Cent of B Corps Globally

Luke Michael

Monday, 18th September 2017 at 5:03 pm

New CEO to Lead TDi into Next Phase as Bessi Graham Stands Down

Wendy Williams

Friday, 15th September 2017 at 9:46 am

Australian Companies Recognised for Changing the World

Luke Michael

Wednesday, 13th September 2017 at 5:02 pm

A For Good Farming Adventure

Wendy Williams

Wednesday, 6th September 2017 at 8:54 am

POPULAR

New Study Warns NFPs Need Strong Culture and Profits to Survive

Luke Michael

Tuesday, 5th September 2017 at 12:02 pm

Moves to Stop Volunteering at Overseas Orphanages

Luke Michael

Wednesday, 13th September 2017 at 1:54 pm

Peak Body Demands Action to Stop NDIS Leaving Aboriginal People Behind

Wendy Williams

Tuesday, 5th September 2017 at 8:37 am

Future Uncertain for Disability Organisations Following Funding Cuts

Wendy Williams

Tuesday, 19th September 2017 at 8:29 am

Write a Reply or Comment

Your email address will not be published. Required fields are marked *


Guide to Giving
pba inverse logo
Subscribe Twitter Facebook

The social sector's most essential news coverage. Delivered free to your inbox every Tuesday and Thursday morning.

You have Successfully Subscribed!