Take Survey
MEDIA, JOBS & RESOURCES for the COMMON GOOD
Around the World  |  Finance

Trust in UK Charities, Findings Challenged


Monday, 16th July 2018 at 2:48 pm
Paul Carter
There has been a challenge to recent research findings suggesting that the British public’s trust in charities was at an all-time low.


Monday, 16th July 2018
at 2:48 pm
Paul Carter


0 Comments


FREE SOCIAL
SECTOR NEWS

 Print
Trust in UK Charities, Findings Challenged
Monday, 16th July 2018 at 2:48 pm

There has been a challenge to recent research findings suggesting that the British public’s trust in charities was at an all-time low.

The Charity Commission’s latest trust research made for uncomfortable reading.

The level of public trust was at the lowest point since the regulator starting tracking it in 2005; having seen a significant drop two years ago, the level dropped slightly again to 5.5.

But critics of the survey findings have questioned the outcome relative to its timing.

The research was conducted just two weeks after the Oxfam scandal hit, in the same way that research in 2016 took place in the wake of the Kids Company and fundraising scandals.

This means it is impossible to say with any certainty whether trust has remained low since 2016 and just not recovered, or it if did and was then knocked back again because of the revelations about Oxfam, wrote Civil Society Media news editor Kirsty Weakley.

In her article Is It Time To Panic About Trust in Charities?, Weakley questioned whether trust was static concept, exposed issues to do with the negative picture painted by the Commission’s commentary, and probed its method.

“Now is not the time for too much introspection about levels of trust. The findings of this research are important and should feed through into changing behaviours and actions,” Weakley wrote.  

“But there is no need to spend the next two years publicly worrying about trust being at an all-time low and arguing about who should be in charge of the sector wide improve public trust campaign.

“Instead get on with being trustworthy by doing the right thing across all aspects of your work and making sure that this visible and clear to the public.”

A loss of trust in charities is not confined to the UK, with the latest global Edelman Trust Barometer revealing that trust in NGOs has fallen from 52 to 48 per cent.

Edelman Australia CEO Steven Spurr told Pro Bono News at the time that decline in trust in NGOs could be due to a number of reasons.

“I think it might be because in modern life more and more of us interact with NGOs of all different shapes,” Spurr said.

“It’s not just charities, it is organisations that provide support around the fringes of government provision, what traditionally 20 years ago would have been provided by the government is sometimes now provided by NGOs.

“So ultimately you are then in a position as a consumer that you are judging that NGO to be more part of the system than a fix in the system.”




Got a story to share?

Got a news tip or article idea for Pro Bono News? Or perhaps you would like to write an article and join a growing community of sector leaders sharing their thoughts and analysis with Pro Bono News readers?

Get in touch at news@probonoaustralia.com.au

Get more stories like this

FREE SOCIAL
SECTOR NEWS

Write a Reply or Comment

Your email address will not be published. Required fields are marked *



YOU MAY ALSO LIKE

Compassion – A Radical Response?

David Crosbie

Thursday, 6th December 2018 at 7:50 am

Peak Indigenous Bodies Plead For Close the Gap Involvement

Maggie Coggan

Wednesday, 21st November 2018 at 10:27 am

Why do People Really Become Homeless?

Contributor

Wednesday, 14th November 2018 at 5:36 pm

POPULAR

NDIS Service Providers Cautious Over Complex Needs Pricing Shake-Up

Maggie Coggan

Monday, 10th December 2018 at 5:11 pm

Australians With Disability Twice as Likely to be Evicted Without Cause

Luke Michael

Wednesday, 5th December 2018 at 5:29 pm

Putting Disability and Leadership in the Same Sentence

Maggie Coggan

Monday, 3rd December 2018 at 8:56 am

Glyn Davis Confirmed as New Head of the Ramsay Foundation

Maggie Coggan

Wednesday, 5th December 2018 at 6:00 pm

Take Survey
pba inverse logo
Subscribe Twitter Facebook

Get the social sector's most essential news coverage. Delivered free to your inbox every Tuesday and Thursday morning.

You have Successfully Subscribed!